Summary
This role drives the overall vendor performance that focuses on SLA compliance across EXP Operational sites for Fleet and Manpower.
Responsibilities:
- Develop and maintain training materials based on agreed fleet management SOPs.
- Conduct training sessions for fleet partners to ensure compliance with operational standards.
- Monitor and evaluate training effectiveness and implement improvements as necessary.
- Maintain a record of trained partners and personnel to ensure training certifications are up to date.
- Collaborate with the Vendor Management team to address training gaps identified during SLA reviews.
- Update training manuals and content to reflect changes in operational procedures or regulations.
- Conduct regular audits of vendor compliance with training standards and protocols.
- Serve as the point of contact for fleet-related safety and operational training queries.
- Benchmark latest training approach and methods to increase information retention and learning.
Job Qualifications
- Bachelor’s degree in Logistics Management, Business Administration
- 3+ years’ experience in Vendor Management for Fleet in Logistics Industry is a plus.
- An equivalent combination of education and related experience
- Excellent negotiation and relationship management skills.
- Proficient in vendor performance tracking tools and data analytics.
Skills and Competencies Requirements
- Knowledge of DOTr and LTFRB regulations is a plus.
- Strong problem-solving and stakeholder management abilities.