Summary
The role is responsible with the end to end perspective of logistics operations performance by driving through KPIs and Health Metrics that form part of the business’ OKRs.
Responsibilities:
- Analyze operational performance metrics and develop improvement strategies with key stakeholders to meet organizational OKRs.
- Conduct regular reviews with operations teams to identify inefficiencies and propose actionable solutions.
- Implement and monitor performance tracking systems to ensure data integrity and consistency.
- Collaborate with cross-functional teams to align operational goals with business objectives.
- Lead initiatives to reduce operational backlog, capacity challenges and improve network efficiency.
- Benchmark operational processes against industry standards and key market players to identify gaps and opportunities.
- Design reports and dashboards that provide real-time visibility into key operational KPIs.
- Facilitate resolution of challenges impacting operational efficiencies through regular cadences.
Job Qualifications
- Bachelor’s degree in Mathematics, Statistics, Engineering or Computer Science,
- 3+ years of experience in performance management or operations improvement, preferably in logistics.
- Proficient in data visualization and reporting tools (e.g., Power BI, Tableau).
Skills and Competencies Requirements
- Strong problem-solving skills and ability to implement process improvements.
- Excellent stakeholder management and collaboration abilities.
