Remittance Supervisor

Job Summary

• Remittance Supervisor – oversee and monitor documentation requirement under FWD-Phama Acoounts with regards to remittances and documents return. Handle reconciliation of Customer Account and any issue of unremitted/unreturned documents by Operation . Supervise team compliance with regard of agreed process.

Duties and Responsibilities

• Supervise and monitor documentation team on proper handling of documents tagging per system, filling if necessary and transmittal to Client
• Generate natiowide Unremitted COD Report for all transaction not yet settled by Operation Team.
• Handles coordination meeting and reconciliation with regards to Unremitted COD Report disposition Nationwide
• Handles coordination for the disposition:
  • Problematic Checks and transaction with discrepancy to Operation Nationwide
  • NOC/NOD Issuance chargaeable to 3rd Party for RPS preparation
• Handles and prepare Client requirement
  • Consolidated Remittance report and remittance Efficiency
  • SOA Reconciliation and disposition for settlement of remaining unsettled trans
• Coordinates with otther Department as issue arise:
  • Sales – coordination for any requirement of client
  • IT – for any technical issue encounted and any system enhancement
  • Finance Documentation – documents with collection transmitted by Branch

Qualifications

• At least 3 years experience related to Remittance Accounting
• At least 1 year experience in people management, dealing with others.
• At least 1 year experience in handling SOA reconciliation to customer
• With knowledge in Microsoft Office