Retail
2GO Retail is the consumer-facing arm of 2GO Group, created to make logistics and travel services more accessible to everyday Filipinos. With a strong presence both in-store and online, 2GO Retail simplifies the customer experience—empowering individuals, walk-in clients, and small businesses to conveniently ship cargo, book travel, and access essential 2GO services nationwide.
Operating through a network of over 1,700 stores and partner locations, 2GO Retail actively services more than 33,000 barangays across the Philippines. Its retail network offers flexible shipping solutions across a wide range of cargo dimensions and weight classes, making logistics more accessible and inclusive. Services include package and parcel delivery, cargo forwarding, sea freight, and travel bookings for individuals, groups, and corporate clients.
By delivering localized, flexible, and user-friendly shipping and travel services, 2GO Retail continues to bring essential logistics solutions closer to Filipino communities nationwide.
Assets and Capabilities
A nationwide network of over 1,700 2GO Retail stores and partner locations, reaching communities across the Philippines
Strategically located outlets that provide convenient and accessible service
Seamless digital booking available through the 2GO website and 2GO App for both logistics and travel services
Tailored logistics solutions for walk-in customers, addressing essential and personal shipping needs
2GO Retail Products and Services
Express and Parcel Logistics
2GO Retail serves as a one-stop Express Service Hub, offering domestic and international shipping, cargo services, and easy parcel handling across all retail outlets. Customers can conveniently drop off or pick up shipments, including hassle-free Return-to-Sender (RTS) services for failed or refused deliveries—making logistics accessible, flexible, and customer-friendly.
Travel Booking Solutions
2GO Retail outlets provide easy access to sea and air travel ticket bookings, catering to both individual travelers and large groups. Services include online and in-store ticketing, 2GO Travel group packages, and corporate travel programs, offering a seamless and flexible booking experience for leisure and business needs alike.
LCL (Less-than-Container Load)
2GO Retail’s LCL (Less-than-Container Load) service offers inter-island cargo shipping through retail stores, with flexible LCL per kilo rates ideal for bulk cargo needs. It is designed for personal senders, small businesses, resellers, migrant families, and balikbayan customers. Walk-in clients can easily drop off items at retail locations for pier fulfillment without the need for full container loads. Accepted cargo types include textiles, appliances, furniture, ukay-ukay, lipat-bahay items, and rolling cargo—making it one of the most accessible inter-island cargo services in the country.
Hyperlocal Delivery
2GO Retail offers same-day delivery within a 5–8 km radius from select stores, powered by partnerships with major supermarket chains. Designed for speed and convenience, this hyperlocal solution delivers essential goods—such as groceries and daily necessities—directly to customers’ homes, ensuring a smooth and hassle-free shopping experience.
Fulfillment Center
2GO Retail supports entrepreneurs, online sellers, food businesses, and bazaar vendors through its Fulfillment Center services. These include pick-up from tenant stalls or offices, item consolidation, packing, and dispatch to third-party logistics (3PL) providers. This service simplifies backend operations, enabling small businesses to scale efficiently while expanding their delivery capabilities.
Contact Us
Email Address
retail@2go.com.ph
Phone Number
0917-110-0989
