Retail
2GO Retail serves individual consumers sea travel and logistics services needs. It is designed to bring the 2GO's sea travel and Express and Forwarding services closer to the everyday Filipino. By simplifying access and ensuring convenience, 2GO Retail empowers customers to transact with ease—no matter where they are in the country.
With a network of over 2,000 stores and partners, and operations that reach 33,000 barangays nationwide, 2GO Retail plays a crucial role in localizing 2GO’s offerings. It operates brick-and-mortar stores, retail partner locations, and online channels—ensuring customers have access to services wherever and however they prefer.
From Express and Forwarding to Travel products, 2GO Retail bridges the gap between national services and local communities. Its outlets also serve as everyday convenience hubs, offering services such as credit card applications, bills payments, cable TV applications, and airline ticket purchases for partner providers—tailored to the needs of each branch or location, depending on the needs of the community it serves.
Strategic partnerships further enhance 2GO Retail’s capabilities. These include collaborations with FedEx for international courier services, as well as domestic delivery options via sea, land, and air—ensuring that customers have access to reliable, flexible, and comprehensive service solutions.
Assets and Capabilities
2,000 stores and partner locations nationwide for greater accessibility.
Flexible single-service options for occasional or walk-in customers.
Strategic partnerships with major SM Business Centers and other key partners.
2GO Retail Products and Services
2GO Retail Store
2GO Retail stores function as comprehensive service hubs, offering a full range of 2GO services, including 2GO Travel ticketing. These locations also serve as payment centers for household utilities, enhancing customer convenience. Additionally, 2GO Retail collaborates with authorized service partners to expand its network and ensure seamless delivery of 2GO services across multiple touchpoints.
Fulfillment Center
2GO oversees the efficient pickup, consolidation, packaging, and handover of items from tenant outlets to designated third-party logistics (3PL) providers, ensuring prompt and reliable deliveries.
Return-to-Sender Drop-Off
Customers can return undelivered parcels from 2GO or its accredited partners at any 2GO Retail location, facilitating a streamlined and efficient returns process.
Contact Us
Email Address
retail@2go.com.ph
Phone Number
+639171032112
