The Accounts Executive is responsible for increasing revenue by generating sales from assigned new and existing segments, from pipeline to sales conversion, thru managing client relationships through day-to-day contact with the client, maximizing opportunities to up-sell and cross-sell, coordinating requirements to ensure clients receive superior customer service, and completing all related documentation requirements.

• The successful candidate will maintain and develop potential accounts of the segment assigned (eg. Schools, Government Agencies, Associations, Religious Organizations, Travel Agencies, Recruitment Agencies, etc.). She/He will ensure coverage of at least 16-accounts per week within his/ her designated area of responsibility.
• She/He will prepare and submit a Weekly Itinerary, Daily Sales Call & Production Reports.
• Conducts ocular inspection/ familiarization tour to prospective accounts to promote goodwill and solicit business.
• Prepares and submits proposal/ quotation letters to clients interested in booking for Onboard Program Immersion, Conference, Groups SailAway, etc., and checks completeness of information and accuracy of Passage/ Package Rates, Schedules, Amenities, and Terms/ Conditions.
• It is also expected that the successful candidate will formalize the arrangements with a Contract to document rates, concessions and amenities granted and agreed upon with the client.
• Closely coordinates and finalizes with concerned departments (Planning, Operations, Negrense, Passage Revenue Accounting) various requirements of the group.
• She/He will guarantee the complete names/ age with room/ bunk assignments and other pertinent information prior to ticket issuance is properly endorsed to Groups Sales Specialist (Groups Ticketing) and reviews collectively pertinent information in the ticket before delivery.
• She/He will certify that all charges for the particular trip/ function are properly collected and remitted to the Groups Sales Specialist (Groups Ticketing).
• Make sure to extend assistance to the group during the voyage (whenever needed or particularly those with complicated requirements) to ensure the proper delivery of service. Regularly conducts a Post-Function Visit to gather feedback from the respective Group Leader/ Organizer and attends to clients’ complaints.